About Us

Welcome to Nurkivo.

Nurkivo is an online storefront at https://nurkivo.com. Our goal is to provide customers with clear product information, straightforward ordering, and accessible customer support.

For storefront display purposes, the business information associated with the store is:

Operating Company: Haikou Lianluo Trading Co., Ltd.

Registered Address: Room A206, Unit 1, Building 2, Jinyu Shijia, Renmin Avenue, Haidian Subdistrict, Meilan District, Haikou City, Hainan Province, China

Support Email: service@nurkivo.com

Contact Phone: +86 13245711432

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

The English company name and address shown above are consistent storefront display transliterations based on the business-license information supplied for this store. They have not been independently verified as an official English registration.

What We Offer

Our product range is the range presented on the live Nurkivo storefront. Because the current public storefront is not open for product-page verification, we do not describe a specific product category here that has not been confirmed.

We aim to present product descriptions, pricing, availability, shipping information, and store policies as clearly as possible so customers can make informed purchasing decisions.

Shopping and Order Support

Our proposed order-processing period is 1–3 business days after successful payment confirmation. Proposed estimated shipping transit is 7–15 business days after dispatch. These periods are separate, and shipping estimates are not guaranteed delivery dates.

Shipping destinations and charges depend on the options actually presented at checkout. We do not claim worldwide delivery or free shipping unless the live storefront expressly offers it.

If you need help with an order, contact service@nurkivo.com. Please include your order number when possible.

Returns and Customer Care

Under our proposed return policy, eligible return requests may be made within 30 calendar days after delivery. Customers should contact us before sending any item back.

The registered company address is not automatically a return warehouse. If a return is approved, support will provide the actual authorized return instructions and address.

For verified defective, damaged, or incorrect items, we will provide an appropriate remedy consistent with our policy and applicable law.

Our Commitment

We aim to keep our customer-facing information consistent and understandable. We do not intend to make claims about company history, factories, warehouses, certifications, customer counts, sales volume, overseas offices, or other business facts unless those claims can be supported by reliable information.

Mandatory consumer rights under applicable law remain unaffected by our store policies.

Contact Us

Email: service@nurkivo.com

Phone: +86 13245711432